Support
Email [email protected] and we will get back to you. Wishframe has no account system, so there is nothing to look up: tell us what happened and which iPhone you are on, and that is usually enough.
Managing your subscription
Wishframe Premium is billed through your Apple Account, so cancelling and refunds go through Apple rather than us. Open the Settings app, tap your name, tap Subscriptions, then Wishframe. You can also tap Manage Subscription in Wishframe's own Settings, which opens the same place. Cancel at least 24 hours before a period ends to avoid the next charge, and if you are on the free trial, cancel at least 24 hours before it ends.
To request a refund, use reportaproblem.apple.com. Apple handles refunds for all App Store purchases.
Restoring a purchase
New phone, or reinstalled the app? Open Settings inside Wishframe and tap Restore Purchases. Premium is tied to your Apple Account, so it comes back without an email or password.
Your boards and your data
- Backing up. Settings has Export a Text Backup, which saves a readable copy of your boards, captions, affirmations, and goals. It does not include your photos, since those stay in your own iCloud.
- Moving to a new phone. If iCloud is on, your boards sync there on their own. Otherwise use the text backup and Restore from Backup.
- Deleting everything. Settings has Delete All Data, which permanently removes every board, image, goal, and affirmation from the device and your iCloud. Deleting the app removes its local data too.
Widgets and wallpaper
To add a widget, touch and hold an empty area of your Home Screen until the apps jiggle, tap Edit in the corner, then Add Widget, and search for Wishframe. For the Lock Screen, touch and hold the clock and tap Customize. Choose which board appears under Settings, Widget, Featured board. To set a board as your wallpaper, open it, tap the dots menu, and choose Save as Wallpaper; the image lands in Photos, and you set it from there.
Reminders are not arriving
Check that notifications are allowed: open the Settings app, find Wishframe, and turn on Notifications. Then make sure Daily affirmation is on in Wishframe's own Settings. Reminders are scheduled on your device, so they work with no connection.
Learning the app
Settings has How Wishframe works for a short tour, andReplay tips brings back the in-app coaching. Theguides cover vision boards more broadly, includinghow to make one andideas to start from.
Privacy and terms
Wishframe keeps your boards on your device and in your own iCloud. Read the Privacy Policy and theTerms of Use.